Dr.Purva Patel is the owner of the internet resource www.aapkaclinic.com ( “Website”).

Please carefully go through these terms and conditions https://www.aapkaclinic.com/terms (“Terms and conditions”) and the privacy policy available at https://www.aapkaclinic.com/privacy (“Privacy Policy”) before you decide to access the Website or avail the services made available on the Website by apkaclinic. The Terms and conditions and the Privacy Policy together compose a legal agreement (“Agreement”) between you and aapkaclinic in connection with your visit to the Website and your use of the Services (as defined below).

The Agreement applies to you whether you are –

A patient, his/her representatives or affiliates, searching for Practitioners through the Website (“End-User”, “you” or “User”); or

A medical practitioner or health care provider (whether an individual professional or an organization) or similar institution wishing to be listed, or already listed, on the Website, including designated, authorized associates of such practitioners or institutions (“Practitioner(s)”, “you” or “User”); or

a user of the Website (“you” or “User”).

The Services may change from time to time, at the sole discretion of aapkaclinic, and the Agreement will apply to your visit to and your use of the Website to avail the Service, as well as to all information provided by you on the Website at any given point in time.

This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at our email

By downloading or accessing the Website to use the Services, you irrevocably accept all the conditions stipulated in this Agreement, the Subscription Terms of Service and Privacy Policy, as available on the Website, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the Website to avail the Services. By availing any Service, you signify your acceptance of the terms of this Agreement.

We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing You should read the Agreement at regular intervals. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement so modified.

You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any Services.

Your access to use of the Website and the Services will be solely at the discretion of aapkaclinic.

By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to aapkaclinic that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.

aapkaclinic may by its Services, collect information relating to the devices through which you access the Website, and anonymous data of your usage. The collected information will be used only for improving the quality of aapkaclinic’s services and to build new services.

The Website allows aapkaclinic to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice.

aapkaclinic shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to aapkaclinic or to any other person acting on behalf of aapkaclinic.

The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify aapkaclinic of any actual or suspected unauthorized use of the User’s account or password. Although aapkaclinic will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of aapkaclinic or such other parties as the case may be, due to any unauthorized use of your account.

a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or aapkaclinic has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, aapkaclinic has the right to discontinue the Services to the User at its sole discretion.

aapkaclinic may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

aapkaclinic’s relevance algorithm for the Practitioners is a fully automated system that lists the Practitioners, their profile and information regarding their Practice on its Website. These listings of Practitioners do not represent any fixed objective ranking or endorsement by aapkaclinic. Aapkaclinic will not be liable for any change in the relevance of the Practitioners on search results, which may take place from time to time. The listing of Practitioners will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback. Such factors may change from time to time, in order to improve the listing algorithm. aapkaclinic in no event will be held responsible for the accuracy and the relevancy of the listing order of the Practitioners on the Website.

aapkaclinic collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Practitioners listed on the Website, such as their specialization, qualification, fees, location, visiting hours, and similar details. aapkaclinic takes reasonable efforts to ensure that such information is updated at frequent intervals. Although aapkaclinic screens and vets the information and photos submitted by the Practitioners, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.

aapkaclinic assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material text etc.

aapkaclinic determines that you have provided fraudulent, inaccurate, or incomplete information, through feedback, aapkaclinic reserves the right to immediately suspend your access to the Website or any of your accounts with aapkaclinic and makes such declaration on the website alongside your name/your clinic’s name.

If a User has utilized the telephonic services, aapkaclinic reserves the right to share the information provided by the User with the Practitioner and may store such information and/or conversation of the User with the Practitioner, in accordance with our Privacy Policy.

The results of any search Users perform on the Website for Practitioners should not be construed as an endorsement by aapkaclinic of any such particular Practitioner. If the User decides to engage with a Practitioner to seek medical services, the User shall be doing so at his/her own risk. Aapkaclinic is not liable for:any wrong medication or quality of treatment being given by the Practitioner(s), or any medical negligence on part of the Practitioner(s);inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of the Practitioner to provide agreed Services;any misconduct or inappropriate behaviour by the Practitioner or the Practitioner’s staff;cancellation or no show by the Practitioner or rescheduling of booked appointment or any variation in the fees charged.

Users are allowed to provide feedback about their experiences with the Practitioner, however, the User shall ensure that, the same is provided in accordance with applicable law. User however understands that, aapkaclinic shall not be obliged to act in such manner as may be required to give effect to the content of Users feedback, such as suggestions for delisting of a particular Practitioner from the Website.

aapkaclinic reserves the right to make the final decision in case of a conflict.

Users will not be entitled for any refunds in any cases.

If you are facing a medical emergency (either on your or another person’s behalf), please contact an ambulance service or hospital directly.

Obtaining feedback in relation to Website or services; and/or Obtaining feedback in relation to any Practitioners listed on the Website; and/or resolving any complaints, information, or queries by Practitioners regarding your Critical Content; and you agree to provide your fullest co-operation further to such communication by aapkaclinic

The Q&A Platform is a platform for exchange of information which is of general nature in a question and answer format. The Practitioner may provide probable views, recommendations, suggestions and solutions to the question posted by a Querist. Practitioner shall not share their personal, religious and/or moral views with the Querist while issuing their response. The Practitioner cannot issue and/or prescribe any medicines on the Q&A platform. It is a platform for only exchange of information and not a consultation/ medical advice.Q&A Platform is a public forum for exchange of information, hence, any question posted by a querist is visible publicly. It is advisable for a User to ensure that no confidential information is published by them on the Q&A Platform.

aapkaclinic reserves the right to take down any Practitioner’s profile as well as the right to display the profile of the Practitioners, with or without notice to the concerned Practitioner. This information is collected for the purpose of facilitating interaction with the End-Users and other Users. If any information displayed on the Website in connection with you and your profile is found to be incorrect, you are required to inform aapkaclinic immediately to enable aapkaclinic to make the necessary amendments.aapkaclinic reserves the right to moderate the suggestions made by the Practitioners through feedback and the right to remove any abusive or inappropriate or promotional content added on the Website. However, aapkaclinic shall not be liable if any inactive, inaccurate, fraudulent, or non- existent profiles of Practitioners are added to the Website.Practitioners explicitly agree that aapkaclinic reserves the right to publish the Content provided by Practitioners to a third party including content platforms.You as a Practitioner hereby represent that Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and aapkaclinic accepts no liability for the same. aapkaclinic may modify or delete parts of your profile information at its sole discretion with or without notice to you.

You represent and warrant that you will use these Services in accordance with law. Any contravention of law as a result of your use of these Services is your sole responsibility, and aapkaclinic accepts no liability for the same.

The Practitioner is and shall be duly registered, licensed and qualified to practice medicine/ provide health care, wellness services, as per laws.

aapkaclinic reserves the right to suspend or terminate a User’s access to the Website and the Services with or without notice and to exercise any other remedy available under law, breaches any terms and conditions of the Agreement; a third party reports violation of any of its right as a result of your use of the Services; unable to verify or authenticate any information provide to aapkaclinic by a User; has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User.

To arbitrate in any dispute, claim or controversy arising out of or relating to this Agreement, your use of the Website or the Services or information to which it gives access, all proceedings of such arbitration, including, shall be in the English language. The award shall be final and binding on the parties to the dispute. the courts at Gandhinagar shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Website or the Services or the information to which it gives access.

If a User has any questions concerning aapkaclinic, the Website, this Agreement, the Services, or anything related to any of the foregoing, aapkaclinic customer support can be reached at the official email address:

The Users agree to use the advice from Practitioner on the Website subject to:

an ongoing treatment with their medical practitioner;

a condition which does not require emergency treatment, physical examination or medical attention;

medical history available as records with them for reference;

a record of physical examination and report thereof with them, generated through their local medical practitioner;

consultation with their medical practitioner before abandoning or modifying their ongoing treatment

The User understands that Consult shall not form a substitute for treatment that otherwise needs physical examination/immediate consultation. Further, the User understands that the advice provided by the Practitioner is based on general medical conditions and practices prevalent in India, and to the best of his knowledge and ability, and not for conditions which are territory specific i.e., for regions other than India, irrespective of location where the User is procuring medical services or engaging in communication with the Practitioner.

During the consultation and thereafter, the Practitioner may upload the prescription/health records of the User on the account of the User on the Website for access by the User. However, it is expressly clarified that for Users who are not located within India and using Consult, the Practitioner may or may not issue a prescription, at his sole discretion.

Users shall not use abusive language with the Practitioner. In the event of an abuse from the User is reported by a Practitioner, QTIPL reserves the right to terminate the Service and shall not provide such Services in future. QTIPL is not responsible for honouring any refund request towards his/her consultation paid to QTIPL.

Users may share images or videos of the affected areas of their body parts with the Practitioner only if it is absolutely necessary for diagnosing his/her condition and if he/she is personally comfortable in sharing such images or videos.

Users shall not persuade Practitioners to prescribe drugs (including higher dose strength) that do not conform to the regulations under the Telemedicine Guidelines. The restricted drugs are as follows:

Medication for Medical Termination Pregnancy (MTP)

Drugs under the following pharmaceutical classifications such as; sedatives, hypnotics, opioids, schedule X drugs, or fourth generation antibiotics.

If restricted drugs are indicated for treatment or management of a disease or condition by a Practitioner, the User shall physically visit the Practitioner of their choice to confirm the requirements/necessity for prescribing such restricted drugs. The courts at Bengaluru shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, User’s use of the Website or the Services or the information to which it gives access.

The courts at Gandhinagar shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, User’s use of the Website or the Services or the information to which it gives access.